Stepping Up to Management Certificate Bootcamp

Professional Education Classes - Management Skills

The Stepping Up to Management course provides the participant with the information, insight and self-discovery necessary when preparing for a possible supervisory role. This process begins with a basic exploration of management and builds upon this foundation by creating tools the participant can use to make the transition to a formal leadership role. The benefit to the participant is a clear understanding of the responsibilities of management and an opportunity to pursue a management role. The course certificate is achieved through a boot camp schedule requiring only three days of training to complete.

Instructor: Gary Cruze, Senior Instructor, Emory Corporate Learning
Note: new date and/or time
3 session(s): Tues, Wed, Thur: Dec 1-3 / 9:00 am-4:30 pm
Additional Info: This class meets on the Briarcliff Campus. New dates
Registration fee: $995   CEUs: 2      

After this class, you will be able to

• Establish a clear understanding of the role of a manager
• Develop effective communication skills to enhance interpersonal relationships
• Manage difficult situations and difficult people
• Identify performance gaps for necessary management skill development
• Create a personal career development plan
• Develop coaching skills for effective employee personal and professional growth

What will be covered

• What does a manager do?
  Define the roles and responsibilities of the manager
  Identify the organizational expectations for emerging managers
  Identify and discuss new responsibilities around Planning, Organizing, Developing and Controlling as participants step into management
  Prioritize critical skills based on the manager’s role
  Identify their current strengths, competencies, experiences and interests
  Identify Performance Gaps for on-going professional developmentDefine the roles and responsibilities of the manager
  Identify the organizational expectations for emerging managers
  Identify and discuss new responsibilities around Planning, Organizing, Developing and Controlling as participants step into management
  Prioritize critical skills based on the manager’s role
  Identify their current strengths, competencies, experiences and interests
  Identify Performance Gaps for on-going professional development

• Managing Difficult Situations
  Identify the Four Styles of Behavior using the DiSC Behavioral Profile
  Identify and explain their communication style
  Communicate more effectively with different communication styles
  Adjust management style based on others’ preferred DiSC style

• Managing Difficult Situations II
  Identify the strengths and weaknesses of each DiSC style
  Create and implement strategies for dealing with difficult people that minimize interpersonal stress and maximize work productivity

• Creating Your Career Development Plan
  Build an inventory of most likely scenarios that describe the transition from individual contributor to manager including expectations, roles and responsibilities
  Create a Personal Career Transition Plan (PCTP) that incorporates their strengths, competencies, experiences, interests and GAPS from previous activities and assessments
  Identify the barriers of continued professional growth and develop strategies to overcome these
  Receive feedback and practice skills using a discussion guide for increasing his/her manager’s support

• Essentials of Coaching
  Define coaching and its distinguishing characteristics from traditional supervision/performance management
  Apply a five-step coaching model designed to increase coaching effectiveness
  Identifying the necessary steps to conduct a coaching conversation using the GROW model

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