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Communication Skills for Your Career |
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Professional Education Classes - Communications
Verbal communication is uniquely human, but we aren't born with excellent skills. They must be developed. Come explore and learn the basics of interpersonal communication, along with strategies for building, repairing and enhancing working relationships. Come learn simple, effective communication techniques and develop the skills you need in both your professional and social lives.
Instructor: Bobby Peterson, business consultant and speaker
1 session(s): Mon: Jan 11 / 9:00 am-4:00 pm
Additional Info: This class meets at the Alpharetta location.
Registration fee: $375 CEUs: 0.6 
After this class, you will be able to
- Identify the three major causes of communication problems in the workplace
- Articulate your current style of communication
- Design effective actions to take when communicating with others, particularly with those with different communication styles
- Apply various techniques and tools to increase communication effectiveness
What will be covered
- Complete assessment
- Debrief results
- Activity
Active Listening
- Understanding active listening
- Verbal
- Non-verbal
- Relating active listening to personal communication style (from assessment)
- Skills practice
The Importance of Feedback: Diplomacy at Work
- Feedback basics
- Group activity and debrief
- Feedback pitfalls
Communication Style
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